Refund Policy — Vdigtech
1. Introduction
This Refund Policy outlines the conditions under which Vdigtech (“we”, “our”) will issue refunds for products or services purchased through our website or platforms.
2. Eligibility for Refund
- Refund requests must be made within 7 days of purchase.
- The product/service must not have been excessively used, damaged, or altered.
- Proof of purchase (invoice/receipt) must be provided.
3. Refund Process
To request a refund, please contact us via email with your order details. Once your request is reviewed and approved, the refund will be initiated to your original method of payment.
4. Non-Refundable Items
- Digital/downloadable products once delivered.
- Customized or personalized orders.
- Services already rendered or partially completed.
5. Refund Timeline
Approved refunds will be processed within 7–10 business days. The time it takes to reflect in your account may vary depending on your bank or payment provider.
6. Contact Us
If you have questions about this Refund Policy, please reach out to us:
Email: support@vdigtech.xyz
Address: RM 1502-A, Easey Commercial Building, 253-261 Hennessy Road, Hong Kong